Terms & Conditions

Effective Date: September 2025

Welcome to Dionysos Wine. Kindly note that by booking a class, purchasing a package, or participating in any of our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

Dionysos Wine Pte Ltd (“we,” “us,” or “our”) is based in Singapore and offers wine education, tastings, training, and related services for both individuals and businesses.

2. Eligibility

  • All participants must be 18 years of age or older to join any class, tasting, or event.

  • By booking, you confirm that you meet this requirement.

3. Booking & Payment

  • All prices are clearly indicated on each package or program page.

  • Bookings must be made through our website or directly with Dionysos Wine team.

  • Payment must be completed at the time of booking.

4. Cancellation & Refunds

  • Cancellations and rescheduling are accepted up to 2 days (48 hours) before the scheduled class. Simply connect to the calendar and modify date and time.

  • Full refund is possible for cancellations of classes and/or packages under the following circumstances:
    - work relocation abroad with the provision of the employer’s confirmation letter
    - pregnancy with the provision of a doctor’s confirmation letter

  • No refunds are provided if cancelled after this deadline or in case of no-show, your payment will be forfeited.

5. Participation & Conduct

  • Participants are expected to behave respectfully during all classes, tastings, and events.

  • Dionysos Wine reserves the right to refuse participation to anyone engaging in disruptive or unsafe behavior.

6. Wine Consumption & Responsibility

  • Wine classes may include alcohol consumption. We strongly encourage moderation.

  • Spittoons are provided, and participants may choose not to swallow the wine.

  • Dionysos Wine is not responsible for any adverse effects, incidents, or damages resulting from alcohol consumption or misuse.

  • Participants are responsible for their own health and safety before, during, and after the session.

7. Liability Disclaimer

  • Our sessions are educational and recreational. We do not provide medical or legal advice.

  • Dionysos Wine shall not be held liable for any injury, loss, accident, or damage arising from participation in our services.

8. Privacy & Data Protection

  • We collect personal information such as name, email, and payment details solely for booking and service purposes. You have the right to access this information and ask for deletion.

  • We do not sell or share your personal information with third parties.

  • By using our services, you agree to the collection and use of your data in accordance with this policy.

9. Intellectual Property

  • All course materials, presentations, and content provided by Dionysos Wine remain our intellectual property.

  • Materials may not be copied, distributed, or reproduced without prior written permission.

10. Governing Law

These Terms & Conditions are governed by and construed under the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of Singapore courts.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

For questions about these Terms & Conditions, please contact us at: alexia@dionysos-wine.com